A Study based on Customer Participation Perspective to Discover the Relationships among Dining Experience, Experiential Value, and Word-of-Mouth
碩士 === 國立臺灣科技大學 === 企業管理系 === 102 === Service personnel play an essential role for hotel restaurant operations. The customers’ dining experience can be promoted to reach higher satisfaction level through interactions between staffs and customers. Yet, customer’s intentions to share their experience...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/19816376238652903722 |