Applying Importance-Performance Analysis to Diagnose Service Quality of N Life Insurance Company – The Case of B Corporation

碩士 === 國立高雄大學 === 國際高階經營管理碩士在職專班(IEMBA) === 102 === For recent years, the financial environment has a drastic change. The competition of Taiwan insurance market has been fierce. Since the financial tsunami happened in 2008, the believing of giant companies will never fall that has been disillusioned...

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Bibliographic Details
Main Authors: Chun-hsiung Yang, 楊俊雄
Other Authors: Shu-chen YANG
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/559s46