Applying Importance-Performance Analysis to Diagnose Service Quality of N Life Insurance Company – The Case of B Corporation
碩士 === 國立高雄大學 === 國際高階經營管理碩士在職專班(IEMBA) === 102 === For recent years, the financial environment has a drastic change. The competition of Taiwan insurance market has been fierce. Since the financial tsunami happened in 2008, the believing of giant companies will never fall that has been disillusioned...
Main Authors: | Chun-hsiung Yang, 楊俊雄 |
---|---|
Other Authors: | Shu-chen YANG |
Format: | Others |
Language: | zh-TW |
Published: |
2014
|
Online Access: | http://ndltd.ncl.edu.tw/handle/559s46 |
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