Integrating Kano Two-Dimensional Quality Model And Quality Function Deployment Into The Study Of Kentucky Service Quality

碩士 === 國立虎尾科技大學 === 工業工程與管理研究所在職專班 === 102 === Abstract Amid society changing, service industry has taken the helm in Taiwan. As the service industry offers services to people, many fast-food store owners provide high quality and quick service to promote the competitiveness. The most important issue...

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Bibliographic Details
Main Authors: Hsueh-Ching Liao, 廖雪靜
Other Authors: Fu-Lai Lai
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/k3u3n3