Service Quality Improvement of Medical Logistics Center: A Case Study of a Medical Center in Middle Taiwain
碩士 === 國立虎尾科技大學 === 工業工程與管理研究所 === 102 === The study of service quality can be divided into two directions: external customers and internal service quality. Literatures indicate that most of the studies are external customer-oriented. Only a few studies have applied internal service quality concep...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/222csn |