A Study on Service Quality, Customer Satisfaction and Customer Loyalty of Credit Co-operatives

碩士 === 靜宜大學 === 企業管理學系 === 102 === This research aims to investigate the relationship between the service quality of credit co-operatives and the degree of their customers’ satisfaction and loyalty. It is hoped that the result or conclusion of this research can be of significant, academic value to...

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Bibliographic Details
Main Authors: Wu-Lin Yu, 游武霖
Other Authors: Shu-Hsun Ho
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/62630903307162635039