A Study on Service Quality, Customer Satisfaction and Customer Loyalty of Credit Co-operatives
碩士 === 靜宜大學 === 企業管理學系 === 102 === This research aims to investigate the relationship between the service quality of credit co-operatives and the degree of their customers’ satisfaction and loyalty. It is hoped that the result or conclusion of this research can be of significant, academic value to...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2014
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Online Access: | http://ndltd.ncl.edu.tw/handle/62630903307162635039 |