The Evaluation of Telemarketing Performance by Meta-Frontier DEA – The Case of Z Life Insurance Company
碩士 === 東吳大學 === EMBA高階經營碩士在職專班 === 102 === The previous study on the performance management on tele-marketing is mainly on the influence of the personality of sales person or the managerial style of the management. Their research method are mostly base on interview or questionnaire. However this stu...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/rd9hhh |