A satisfaction study on using IT service management software – Exemplified by service desk manager used in FIS-Service, Vietnam
碩士 === 樹德科技大學 === 資訊管理系碩士班 === 102 === SM (full name is Service Desk Manager) is a popular software in the world that are used in companies specializing in the field of IT and IT-Services. For each separate company, SM software will be customized to fit, compatible with the type of company activitie...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/81503318149199765041 |