Exploring Service Failure and Service Innovation Strategy Based on a Perspective of QCC within Hospitals
碩士 === 亞洲大學 === 經營管理學系 === 102 === In order to improve health-care service and reduce administrative costs, many methods and solutions which QCC (Quality Control Circles) is one of the most effective and popular tools have been used by hospitals recently. QCC is really an excellence tool to enhance...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/64400737118462985725 |