The Impact of Service Quality and Shopping Environment on Customer Positive Emotions, Satisfaction and Loyalty- A Example of Vietnam VINCOM Department Store
碩士 === 國立臺北科技大學 === 工商管理研究所 === 102 === Vietnam''s VINCOM department store is taken as the research subject of this study. The purpose is to identify the influence of its service quality, shopping environment and positive reactions of consumers on their satisfactions and loyalty with the d...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/nz774b |