The Effects of Service Encounters and Experiential Marketing on Multi-brand Restaurants’ Customer Satisfaction Incidents

碩士 === 台南應用科技大學 === 國際企業經營系碩士班 === 102 === In order to increase the overall value, many restaurant groups have developed multi-branding strategies to meet customers’ ever-changing preferences need. Although these multi-branding restaurants may have different experiential marketing strategies, the s...

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Bibliographic Details
Main Authors: Hsiu-Wen Yu, 余綉雯
Other Authors: 羅淑芳
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/19070498066200890399