Using Regulatory Focus as a Moderator to Explorethe Influence of Service Innovation and ServiceRecovery on Customer Satisfaction
碩士 === 台南應用科技大學 === 國際企業經營系碩士班 === 102 ===
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/38427967321930056380 |