The Relationships among Personality Traits, Emotional Intelligence and Turnover Intention
碩士 === 長庚大學 === 工商管理學系 === 103 === In today’s emphasis on quality of service environment, the service staff often must often face all kinds of customer, and their physical and psychological burdens are increased, causing discontented emotions and complains, and furthermore, the vicious spiral of the...
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Format: | Others |
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2015
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Online Access: | http://ndltd.ncl.edu.tw/handle/73175233273578108501 |