The study of constructing service quality scale for cruise
碩士 === 中華科技大學 === 航空運輸研究所 === 103 === Cruise industry has been rising rapidly in recent years. According to the CLIA (Cruise Lines International Association), statistical analysis of the growth of global average cruise passengers reached 7.2% higher during 1992-2012. What’s worth noting is that t...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/48387722913955750937 |