The Impact of Customer Relationship Management and Customer Knowledge Management on Store Operating Performance

碩士 === 朝陽科技大學 === 企業管理系高階產業經營碩士在職專班 === 103 === With the interaction of globalization, more and more store go as Customer-respect in recent years, relatively about Customer Relationship Management and Customer Knowledge Management related topics Both are mainly emphasize the customer-oriented ent...

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Bibliographic Details
Main Authors: Hsin-Jung Sun, 孫信榮
Other Authors: Yu-Tsu Lin
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/23999937318536822152