Integrating the Kano Model into QFD in the Study of Airport- Service Quality
碩士 === 大葉大學 === 管理學院碩士在職專班 === 103 === The competition among airports is rather intense in the Asia-Pacific region.The Hong Kong International Airport, Incheon International Airport of South Korea, and Singapore Changi Airport are often emphasized as the leading airports in the global airport rankin...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/13822658261449286287 |