Applying Kano Model in Evaluating Service Quality and Customer Satisfaction of Community Pharmacy in Taipei City
碩士 === 大葉大學 === 管理學院碩士在職專班 === 103 === In recent years, Taiwan's medical environment face many changes, such as the chain pharmacies , the implementation of Nation Health Insurance ( NHI ), the separation of dispensing practice from medical practice and etc，coupled with changing consumer demand...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/fhs5r7 |