The effects of business etiquette and customer orientation on the insurance customer’s satisfaction
碩士 === 逢甲大學 === 風險管理與保險學系 === 103 === There has been a lack of studies to examine the potential effects of salesperson etiquette that have had on customer satisfaction. By using Taiwan’s insurance customers as a research sample, this study examines the effects of salesperson etiquette and customer o...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2015
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Online Access: | http://ndltd.ncl.edu.tw/handle/y8f3nj |