The effects of business etiquette and customer orientation on the insurance customer’s satisfaction

碩士 === 逢甲大學 === 風險管理與保險學系 === 103 === There has been a lack of studies to examine the potential effects of salesperson etiquette that have had on customer satisfaction. By using Taiwan’s insurance customers as a research sample, this study examines the effects of salesperson etiquette and customer o...

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Bibliographic Details
Main Authors: yen-chih Huang, 黃彥智
Other Authors: 曾鹿鳴
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/y8f3nj