A Study of Relationships among Organizational Climate, Service Quality and Job Performance in International Tourist Hotels-Emotional Intelligence as a Moderator
碩士 === 輔仁大學 === 餐旅管理學系碩士班 === 103 === This research aims to explore the relationship between international tourist hotels organizational climate (professional and organizational esprit, leader support, friendliness and warmth and workgroup cooperation), service quality and job performance in Taiwan....
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/6pz322 |