Using Lean Solutions to Explore the Service Quality of Group Package Tour-the Example of K Co.
碩士 === 修平科技大學 === 精實生產管理碩士班 === 103 === The ultimate goal of business is looking for how to meet customer needs and create satisfied customers. However, companies in a wide variety of services and trivial complex, how to know the true voice of the customer. Enterprises should explore how to effectiv...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/y7w9tq |