Satisfactions toward Service Quality and Overall Satisfaction for Consumers in Tel Company: The Case of VinaPhone Company in Hanoi, Vietnam
碩士 === 義守大學 === 企業管理學系 === 103 === The study aims to examine relationships between customers’ satisfactions and service quality at Vietnam Telecom Services Company. Quantitative methods and SPSS software (version 20) were used and data were collected from 317 mobile telecommunications service users...
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| Format: | Others |
| Language: | en_US |
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2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/a3232p |