A Study on Current Practice of the 118 Hotline and Its Effects on Service Quality and Performance - A Case of the Southern Coastal Patrol Office In Taiwan
碩士 === 崑山科技大學 === 企業管理研究所 === 103 === This study aims at exploring the current practice and service quality of 118 hot line for the Southern Coastal Patrol Office in Taiwan and further examining the cognition of the public on service quality of 118 hot line, and the relationship between service qual...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/rm5h77 |