Emotional Labor and Service Quality: The Moderating Effects of Job Motivation

碩士 === 國立高雄應用科技大學 === 人力資源發展系碩士班 === 103 === With the changes in the global economy took off and the competitive market environment, the service industry has become an important trend in the future development of Taiwan's national strength. In order to provide better qualified service, employee...

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Bibliographic Details
Main Authors: Chiu,Yu-Hui, 邱郁惠
Other Authors: Tung,Yu-Chuan
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/jzb4jx