Using Kano Model to Evaluate Integrated Service Quality of High-end Hotels in Vietnam
碩士 === 國立高雄應用科技大學 === 製造與管理外國學生碩士專班 === 102 === Due to the advantages in terms of natural, scenic and historical uniqueness, Vietnam's tourism sector has a huge potential for development. In the period of growing tourism, providing excellent quality service in hotel section plays increasingly i...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/96975804588548908387 |