The Empirical Study of Customers' Satisfaction with ATM Card Services in Vietcombank- HoChiMinh Branch

碩士 === 國立高雄應用科技大學 === 製造與管理外國學生碩士專班 === 102 === This thesis attempts to identify the main factor of affecting customer satisfaction whose are using Vietcombanks' ATM card services in HoChiMinh city and proposing the strategies to improve service quality, attract and retain customers in HoChiMin...

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Bibliographic Details
Main Authors: Do VanThai, 杜文泰
Other Authors: Ying – Fang Huang
Format: Others
Language:en_US
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/n8x4x2