A Study in View of Service Design for the Starbucks'' Ordering Service Processes and Customer Experience
碩士 === 銘傳大學 === 商品設計學系碩士在職專班 === 103 === Service industry nowadays is the mainstream. More enterprises have become emphasized not only new experience service offering via customers’ viewpoints but also service efficiency and the effective service procedures by service design to attract customers,...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/17108711619147116602 |