A conservation of resources perspective on stigma from supervisor and subordinates’ reactions: a moderated mediation analysis.

• Main Authors: Yi-Chun Chen, 陳逸羣
• Other Authors: Chin-Tien Hsu
• Format: Others
• Language: en_US
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/04259121988454993610

碩士 === 銘傳大學 === 諮商與工商心理學系碩士班 === 103 === This study, we following the conservation of resources (COR) theory, to examined the mediating role of emotional exhaustion in the relationship between perception of stigma from supervisor (PSS) and work engagement, turnover intention respectively, as well as the moderating roles of colleagues support on that relationship and on the mediation effect of emotional exhaustion, and the moderated mediation model that demonstrates how colleagues support can effected the mediating effect of employees’ emotional exhaustion. Survey data were collected from a sample of 235 at least one year full-time employees graduated from private university in Taiwan over second time periods. The results showed that emotional exhaustion fully mediated the relationship between PSS and work engagement, turnover intention respectively. Moreover, the results from the moderation analysis showed that colleagues support moderated the influence of PSS on emotional exhaustion and the results from the moderated mediation analysis revealed that this mediation of emotional exhaustion was moderated by colleagues support such that at the lower level of colleagues support, the mediation effect of emotional exhaustion became higher. Implications for managerial practices and suggestions for future research were discussed.