The Relationship between Abusive Supervision,Negative Affectivity and Employee Negative Word of Mouth Behavior:The Moderation of Perceived Supervisor’s Power

• Main Authors: Chou-Feng Wu, 吳周峰
• Other Authors: 作者未提供
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/u6ztmf

碩士 === 銘傳大學 === 諮商與工商心理學系碩士在職專班 === 103 === Drawing from the conservation of resource theory, this study has four objectives: first, to assess the effect of abusive supervision and employee negative word-of-mouth behavior. Second, to test the mediating effect of negative affectivity on the relationship between abusive supervision and employee negative word of mouth behavior. Finally, to explore the moderating effect of perceived supervisor’s power on the relationship between negative affectivity and employee negative word of mouth behavior. This research involved a survey, comprised of questionnaires concerning abusive Supervision from 244 employee in taiwan. Results indicated that abusive supervision was positively related to negative affectivity and employee negative word of mouth behavior, respectively, and negative affectivity partially mediated the relationship between abusive supervision and employee negative word-of-mouth behavior. Furthermore, perceived supervisor’s power moderates the relationship between negative affectivity and employee negative word of mouth behavior, such that the relationship is stronger when employee with perceived supervisor’s power. Finally, the limitations of the research are discussed and suggestions for further research are proposed.