An Empirical Study of Service Quality Factors Impact on Customer Satisfaction -
碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 103 === These days all Companies are realizing the significance of customer-centered philosophies. One of the key challenges of them is how they manage service quality which holds a great importance to customer satisfication. The purpose of this thesis is to gain a...
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| Format: | Others |
| Language: | en_US |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/r2822h |