A Study of Traditional Chinese Medicine Clinic Service Quality Element by Integrating the Kano Two-Dimensional QualityModel and Important-Performance Analysis

碩士 === 明志科技大學 === 工業工程與管理系碩士班 === 103 === The traditional chinese medicine has thousand years of history and thinking was deeply rooted. Taiwanese like tuina and eating traditional chinese medicine to help body health. In recent years, focusing on health care, let the traditional chinese medicine at...

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Bibliographic Details
Main Authors: Hsin-hao Chen, 陳信豪
Other Authors: Chien-Chih Wang
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/64177886487675018288