Applying AHP to Investigate Performance Evaluation Indicators for Customer Service Department in an Outsourced Semiconductor Assembly and Test Services Company from the Perspectives of Foundry Plants
碩士 === 國立交通大學 === 管理學院管理科學學程 === 103 === This study applies Analytic Hierarchy Process(AHP) to select key performance indicators from the perspective of foundry plants for a customer service (CS) department in an outsourced IC assembly house. The main purpose of this research is to serve customers...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2015
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Online Access: | http://ndltd.ncl.edu.tw/handle/j53tw2 |