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碩士 === 國立中央大學 === 企業管理學系 === 103 === Today, consumers have low patience for waiting. These waiting experiences are typically negative and have been known to affect customers’ overall satisfaction with the product or service. The user of the Internet are growing fast, one of important things is how t...

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Bibliographic Details
Main Authors: Yi-fan Liu, 劉怡蘩
Other Authors: Jian-Huang Lin
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/68233974553302866808