The Study of Emotional Response and Thought Induced by Taiwan Railways Administration–An Empirical Study of Taiwan Railways Administration
碩士 === 國立東華大學 === 企業管理學系 === 103 === Previous studies in transportation services area, most of researches focused on services for satisfaction. Few scholars explored blame attribution due to service failure and accompanying with emotion and conation in transportation services by applying positive an...
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| Format: | Others |
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2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/y4y295 |