Studies on the Customer Loyalties in a Credit Cooperative: ThePerspectives of Customer Value, Customer Relationship Management and Service Innovation with the Case of Hualien Region

碩士 === 國立東華大學 === 國際企業學系 === 103 === The competition of banking industry is fierce, and business projects operated by credit cooperatives are not as many as those of commercial banks. It is necessary to improve the dealings between customers and credit cooperatives to increase the profit of credit c...

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Bibliographic Details
Main Authors: Ting-Hung Chang, 張定紘
Other Authors: Tyrone T. Lin
Format: Others
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/5fcz2j