航空業澎湖離島航線服務品質與顧客滿意度研究
碩士 === 國立高雄師範大學 === 人力與知識管理研究所 === 103 === The Government as well as the airline industry should consider how to enhance service quality and customer satisfaction in respect of the Penghu flight route. The study aims to investigate how each airline company differentiates itself with respect to the P...
Main Author: | |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2015
|
Online Access: | http://ndltd.ncl.edu.tw/handle/93308777091334588948 |