The Relationship of Passion for Work and Emotional Exhaustion of Restaurant Frontline Workers : The Mediating Role of Emotional Labor Strategies
碩士 === 國立屏東科技大學 === 休閒運動健康系所 === 103 === Frontline worker is a job that requires high emotional labor. An enterprise’s image and benefits are tightly associated with its Frontline worker service attitudes and responses. Previous studies often believed that factors such as society and organization ma...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/67076549519815505315 |