A Study on Relationships among Service Quality, Customer Satisfaction, Trust, Relationship Commitment, Loyalty and Repurchase Intentions of Clicks-and-Mortar Pet Store.
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 103 === Through integration of Taiwan pet products industry related literature and found that the integration of the actual situation ebb and flow of goods between the pet, to understand pet product of Taiwan market. Observe the impact from customer satisfaction, loyal...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/53753125898585026331 |