Applying Quality Function Deployment to Improve the Operation Performance of Bank Branches: Take F Bank Branches as an Example

碩士 === 國立臺灣海洋大學 === 航運管理學系 === 103 === This study aims to use fuzzy quality function deployment (QFD) method to develop the operation performance indicators of bank branches, and to explore the concrete and practical plans to enhance the operation performance, as well as to set the implementation pr...

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Bibliographic Details
Main Authors: Yi, Po-Yueh, 易伯岳
Other Authors: Liang, Gin-Shuh
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/y6k9hg