Shaping Telecommunication Service: From the View of Perceived Service Quality Discrepancies

博士 === 國立臺灣科技大學 === 資訊管理系 === 103 === The efficiency of telecommunication services (TS) has increased their popularity. However, objectively evaluating the quality and the potential of telecommunication services is difficult for the telecommunication services provider because its milieu differs from...

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Bibliographic Details
Main Authors: Lin-Kung Chen, 陳凌焜
Other Authors: none
Format: Others
Language:en_US
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/79253338073912961661