The Study of Service Quality, Customer Satisfaction and Loyalty in the Credit Department of Farmers’ Association: A Case Study of Erlun Farmers’ Association

碩士 === 國立虎尾科技大學 === 工業工程與管理研究所在職專班 === 103 === The service of Farmers’Association is provided through face to face interaction between Farmers’Association staffs and customers. Hence, Farmers’Association staffs’ performance will have direct impact on bank’s service quality and effectiveness. In to...

Full description

Bibliographic Details
Main Authors: Ta-Yen Li, 李達彥
Other Authors: 黃信豪
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/j2p2ud