The Study of Service Quality, Customer Satisfaction and Loyalty in the Credit Department of Farmers’ Association: A Case Study of Erlun Farmers’ Association
碩士 === 國立虎尾科技大學 === 工業工程與管理研究所在職專班 === 103 === The service of Farmers’Association is provided through face to face interaction between Farmers’Association staffs and customers. Hence, Farmers’Association staffs’ performance will have direct impact on bank’s service quality and effectiveness. In to...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2015
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Online Access: | http://ndltd.ncl.edu.tw/handle/j2p2ud |