Using Importance-Performance Analysis to study Service Quality of Swimming Pool- A case study of Xin-Ton-Yuan Swimming Pool, Huwei.
碩士 === 國立虎尾科技大學 === 經營管理研究所 === 103 === The study aims to explore the relationship between customers’ perceptions toward service quality and satisfaction at Xin Tang Yuan Swimming Pool in Huiwei Township, Yunlin. The researcher adopted convenience sampling and designed a service quality scale based...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2015
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Online Access: | http://ndltd.ncl.edu.tw/handle/wu85uv |