A Case Study of the Personal Service Information Evaluation -A Five-Stars Hotel in Taiwan-
碩士 === 中國文化大學 === 資訊管理學系 === 103 === Presently, most service providers evaluate their service quality in accordance with customer satisfaction. In an attempt to survey customer satisfaction, questionnaires are designed based on customers’ feelings and opinions. However, most customers feel either sa...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/cqrs4b |