Service Quality of Higher Education Administration - A Case Study of St. John's University
碩士 === 聖約翰科技大學 === 工業工程與管理系碩士在職專班 === 103 === The research applied the service quality gap model proposed by Parasuraman 、Zeithaml and Berry as its conceptual framework and based on the St. John’s University, searched the administrative service quality, understanding the expectation, conception, and...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/70803221172323142662 |