A Study of Applying Importance-Performance Analysis (IPA) to Explore the Service Quality of Children Talent and Skill Cram School - An Example of Chain English Talent and Skill Cram School

碩士 === 亞洲大學 === 經營管理學系碩士在職專班 === 103 === Taking after-school talent classes aside from former education has gradually become the mainstream of learning. With the intense competition of learning institutions, how to improve the service quality of the children talent and skill cram school is a vital i...

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Bibliographic Details
Main Authors: Chen, Yi-Ju, 陳怡如
Other Authors: Hsu, Chang-Hsien
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/c2ckyz