Measuring Service Quality in State-owned Enterprise Taiwan Railway Administration
碩士 === 國立臺北科技大學 === 創新設計研究所 === 103 === Nowadays, service quality is important through the world. The service quality has affected people’s lives deeply. To improve this, we need to measure it objectively first, and then we can make a practical suggestion. Taiwan Railway Administration (TRA) is a ty...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/jx5cxg |