A Study on Service Quality and Customer Satisfaction Improvement Strategy for IC Testing Load-Board-as Applied to a C Load-Board Company
碩士 === 長庚大學 === 商管專業學院碩士學位學程在職專班經營管理組 === 104 === The purpose of this study is to research the IC substrate industry customer satisfaction and customer loyalty with customization, R&D team, high quality, price rationality, lead time reliability, quickly response, reliability, service guarantee,...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/w6d2uu |