Effects of Customers Satisfaction and Customer Loyalty with Lean Service：A Case Study of TTFB
碩士 === 中國科技大學 === 企業管理系 === 104 === Owing to the increase of living standards, customer emphasis service quality more and more.As with the implementation of total quality management by enterprises, the ultimate goal of Lean Service is to identify ways to Customer Satisfaction needs, thereby helping...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/n3ngpe |