A Study on the Impact of Service Quality, Customer Satisfaction and Customer Loyalty - A Case Study of Automobile Service Factory
碩士 === 中原大學 === 企業管理研究所 === 104 === Car repair service industry is the traditional industry, and there is a huge after-sales service market, and each family car holdings are also rising, each car dealer has also begun to slowly focus on competition by the car sales front Transfer to the rear of the...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/r4u8u8 |