The Research of Perceived Justice and Satisfaction on Word of Mouth and Repurchasing Intention with Service Recovery
碩士 === 健行科技大學 === 企業管理系碩士班 === 104 === The services which provided by labor union to their members are mostly high degree of contact services, and it is relatively easy to cause dissatisfaction or complaints from there members. Therefore, labor union must develop remedy plans to correct errors and t...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/wm8zft |