Product harm crisis management: the impact of corporate social responsibility and service recovery on corporate image-in case of poisoned oil

碩士 === 健行科技大學 === 企業管理系碩士班 === 104 === The study aims at analyzingproduct harm crisis management: the impact of corporate social responsibility(CSR) and service recovery(SR) on corporate image-in case of poisoned oil. In this study, the survey contains of 450 questionnaires including 418 valid quest...

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Bibliographic Details
Main Authors: Juyn-Ting Yeh, 葉俊廷
Other Authors: 徐孝芳
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/x6c9w9